Terms of Service & Privacy Policy


Effective Date: 28/07/2028
Last Updated: 28/07/2028

Welcome to PostWell. By using our platform, you agree to the following Terms of Service and Privacy Policy. Please read them carefully.

1. Introduction

PostWell ("we", "us", or "our") provides a platform that allows users ("you", "your") to schedule and publish content to social media platforms including Facebook and Instagram via the Meta Graph API. By using our services, you consent to these terms and to our practices for collecting, storing, and using your information.

2. Services Provided

PostWell enables:

  • Scheduling of image and caption posts to supported platforms

  • Posting on your behalf to Facebook Pages and Instagram Business Accounts

  • Management of your posting schedule via a Supabase- and FlutterFlow-powered UI

3. Your Responsibilities

You agree to:

  • Provide accurate and lawful access credentials to your Meta Business Account

  • Ensure you have the necessary rights and permissions to post any content you submit

  • Not use PostWell for spam, misleading, illegal, or infringing content

4. Authorization to Access Social Media Accounts

By connecting your Facebook and/or Instagram Business Account to PostWell, you explicitly authorize us to:

  • Access your Page and Instagram account IDs

  • Store your access tokens securely (for posting use only)

  • Create and publish posts on your behalf

  • You can revoke our access at any time by:

  • Removing PostWell from your Facebook Business integrations

  • Requesting account deletion (see Section 7)

5. Data Collected

We may collect the following:

  • Name, email address (via Supabase auth)

  • Facebook Page ID, Instagram Business Account ID

  • Access tokens required for posting

  • Post metadata (captions, images, scheduled times)

We do not collect or store:

  • Your Facebook or Instagram password

  • Any personal messages or non-public content

6. How We Use Your Data

Your data is used solely to:

  • Authenticate your identity via Supabase

  • Schedule and publish posts on your behalf via the Meta API

  • Improve and monitor the reliability of our services

  • We do not sell or share your personal information with third parties for marketing purposes.

7. Right to Delete Your Data

You have the right to request that we delete:

  • Your personal account information

  • Your stored access tokens

  • Any scheduled or historical posts in our system

To exercise this right, please email contact@postwell.ai with the subject line:

  • Data Deletion Request – [Your Email Address]

We will process your request within 7 business days.

8. Security

We use industry-standard practices to store your access tokens and personal data securely in Supabase. However, no system is fully immune to breaches. By using our platform, you acknowledge and accept this risk.

9. Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these terms

  • Use the platform for abuse or illegal content

  • Attempt to bypass authorization or misuse APIs

You may also request account cancellation at any time by contacting us at contact@postwell.ai.

10. Changes to These Terms

We may update these Terms and our Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. Your continued use of PostWell after any changes means you agree to the revised terms.

11. Contact Information

If you have any questions or concerns about these Terms or our Privacy Policy, please contact us:

  • Email: contact@postwell.ai

  • Address: 1455 Barkley Ln, Whitefish, Montana, 59937